Effective Date: 7-26-2024
Last Updated: 7-26-2024
At Every Good Work, we aim to provide you with the best services. We understand that there may be times when you need to cancel or seek a refund. This policy outlines our terms for refunds, cancellations, and returns for our services, including subscription plans.
1. Subscription Cancellation
- Cancellation Process: You may cancel your subscription at any time through your account settings on our website or by contacting our customer service team.
- Effective Date: Cancellations will take effect at the end of your current billing cycle. You will continue to receive service until the end of the current billing period, after which your subscription will not be renewed.
- No Refunds for Partial Periods: We do not offer refunds for any remaining days in your billing cycle after cancellation. Your service will continue until the end of the current billing cycle.
2. Refund Policy
- Refund Eligibility: Refunds are not typically provided for our subscription services. However, we understand that there may be exceptional circumstances. Refunds may be considered on a case-by-case basis for issues such as:
- Service not provided as scheduled due to our fault.
- Incorrect billing or overcharges.
- Any products purchased that are part of our services
- Requesting a Refund: To request a refund, please contact our customer service team within 30 days of the billing date. Provide your account details and a description of the issue. Our team will review your request and respond within [number of days] business days.
- Refund Processing: If approved, refunds will be processed to the original payment method used for the purchase. Please allow [number of days] business days for the refund to appear in your account.
3. Service Interruptions
- Temporary Interruptions: If your service is temporarily interrupted due to unforeseen circumstances (e.g., severe weather, natural disasters), we will make every effort to resume service as soon as possible. Refunds or credits for missed pickups during such events will be considered on a case-by-case basis.
- Permanent Discontinuation: If we permanently discontinue service in your area, you will be notified in advance, and any prepaid amounts for services not rendered will be refunded.
4. Changes to Subscription Plans
- Modifying Plans: You can modify your subscription plan at any time through your account settings or by contacting customer service. Plan changes will take effect at the start of the next billing cycle.
- Upgrades and Downgrades: If you upgrade or downgrade your plan, the new rate will be applied from the next billing cycle. No partial refunds will be provided for downgrades within the current billing period.
5. Returns Policy
- Service-Based Nature: As our services are provided on a subscription basis and involve no physical products, there is no return policy applicable.
- Customer Satisfaction: We strive to ensure customer satisfaction with our services. If you have any concerns or issues, please contact us, and we will work to address them promptly.
6. Contact Us
If you have any questions or need assistance with refunds, cancellations, or changes to your subscription, please contact our customer service team at:
[email protected]
806-772-8823
By using our services, you acknowledge that you have read, understood, and agree to this Refunds, Cancellations, and Returns Policy.